Refund policy

Damaged or Broken Items:

Our products are packaged carefully, but due to the nature of glass packaging, breakage may occasionally occur during shipping.

If your item arrives damaged please contact us within 7 calendar days of delivery at sarah@bodebasics.com with a photo of the damaged product and packaging.

We will gladly send a replacement at no additional cost.

Due to the nature of our preservative-free products and our small-batch production process, all sales are final. We do not offer refunds or accept returns at this time

Allergies & Skin Sensitivities:

Our products are made with natural ingredients. Please review the ingredient list carefully prior to purchase. We recommend performing a patch test before full use, especially if you have sensitive skin or known allergies. Due to the nature of personal care products, we cannot accept returns or issue refunds for allergic reactions.

All sales are final due to the nature of our handmade, preservative-free products.